Advanced CRM Features & Integrations

We deliver advanced CRM features with seamless platform integrations, covering email, workflows, sales forecasting, feedback, billing, and order fulfillment, powered by leading tools like Salesforce, Microsoft Dynamics, Zoho, SAP, and more.

We deliver advanced CRM features designed to optimize how businesses manage operations, data, and customer interactions. Our solutions cover every stage of the customer journey, from email integration that syncs Outlook or Gmail for a unified communication hub, to workflow automation that streamlines sales processes like approvals, alerts, and task assignments. We enable real-time sales forecasting so decision-makers can plan with accuracy, while customer feedback management ensures businesses stay aligned with client expectations. Additional features such as billing and CPQ tools simplify pricing and invoicing, while order fulfillment automation improves accuracy, speed, and overall customer satisfaction. These tools give your team control, visibility, and efficiency to deliver consistent results.

To maximize impact, we integrate these features with leading CRM platforms including Salesforce, Microsoft Dynamics, Zoho, SAP, AURO CRM, SugarCRM, and SuiteCRM. Each platform is selected and customized to fit your business size, industry, and goals, ensuring seamless adoption and measurable outcomes. Whether you need enterprise-grade solutions like SAP and Microsoft Dynamics or flexible open-source options like SuiteCRM and AURO CRM, we provide the right tools backed by certified expertise. The result is a CRM ecosystem that is scalable, secure, and aligned with your growth strategy, empowering your team to perform at a higher level.

Key benefits

Accelerate Growth

Boost Efficiency

Collaboration

Enhance Security

Global Translations

In-house techs

Networking

Reduce Costs

Leading CRM Platform Tools That We Use

Here is a closer look at some of the tools that we leverage for the best possible business outcomes.

AURO CRM

Customizable open-source CRM with comprehensive SuiteCRM compatibility and robust features.

AURO CRM

Customizable open-source CRM with comprehensive SuiteCRM compatibility and robust features.

SugarCRM

Open-source CRM is ideal for sales force automation, reports, social CRM, and mobile CRM.

SuiteCRM

Community edition of SugarCRM, enhancing conversions, lead generation, and customer interactions.

Microsoft Dynamics

As an authorized Microsoft Dynamics partner, I specialize in CRM services for businesses of all sizes. Salesforce

Salesforce

Authorized Salesforce partner offering custom CRM solutions, IT support installations and customizations.

SAP

Enterprise-class CRM solutions using SAP ERP and HANA from certified SAP developers.

Zoho

Implementing Zoho CRM automates business activities, triggers actions, and optimizes processes.

A Good CRM Software Always Allows You To Do More

Email Integration

Sync existing email channels, such MS Outlook or Gmail, witthe CRM to offer a complete view of emails, calendars, contacts, and more across desktop a...

Reports and Dashboards

Using a drag-and-drop capability to build customized reports to track conversion rates, lead volume, and all other pipeline data, develop and install...

Field Service

Increase the effectiveness of your field workers’ on-site visits by making sure everything runs well at all times. Give your field service staff acce...

Customer Feedback management

Use surveys to get feedback and track client sentiment in real time to improve your company’s response. Utilize consumer input to inform future devel...

Workflow and Approvals

Provide a point-and-click interface with drag-and-drop functionality so that users may automate a variety of difficult sales operations, such as task...

Sales Forecasting

With real-time viewing capabilities, firms may forecast future sales based on pipeline data and adjust marketing efforts in real-time to reduce risks...

CPQ and Billing

Take charge of pricing data, including seasonal discounts, multi-tier pricing, and numerous price books. For a more efficient billing process that mi...

Order Fulfilment

Provide support for several order fulfillment situations, intelligently allocate orders, optimize order routes, and effectively handle order returns....

Secure Data

GLMA delivers tailored digital solutions. Our cloud-connected system ensures complete data protection, eliminating worries about data loss. Lead Mana...